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Documentation & FAQ

Getting Started

After you’ve created an account on AskingPoint, you can start creating events and meetings for your participants. AskingPoint works from an “event-centric” point of view; once you create meetings and free times within an event, AskingPoint automatically displays the event schedule when users view the event.

You always create an event first, then create meetings and/or free time slots within your event. Free time slots can be used to designate registration times or session breaks. Your participants can either enter the event ID in AskingPoint to view an event schedule and join a meeting, or they can join a meeting directly by entering the meeting ID.

Events

The Events view is displayed after login and lists all events currently in your account.

  • The Past Events tab displays events that have been archived.
  • Events can be archived by moving them to the Past Events tab within this view.

Creating Events

In Your Events view, click Create Event to create a new event. After creating an event, you can create meetings in your event.

  • Only the event title is required.
  • You may optionally password protect the event.

Editing Events

In Your Events view, click on the event you want to edit. From there, click the Edit button.

Archiving Events

You may move outdated or unneeded events from the Events tab by archiving them to the Past Events tab.

  • Go to Your Events view, and click on the Archive widget associated with the event you want to archive.
  • Archived events can be found on the Past Events tab. They may be accessed or deleted from there.
  • Archived events cannot be "Un-Archived", but they can still be accessed, edited and used.

Deleting Events

Events can be deleted from the Past Events tab. To delete an event simply click the Delete button associated with the event you want to delete.

Meetings

AskingPoint meetings are used for engaging your audience. Meeting moderators can attach handouts to a meeting, control whether audience can post questions or comments, whether they can vote on other questions or comments, and whether the meeting is moderated.

AskingPoint meetings are always created inside an event.

Creating Meetings

  • To create a meeting, first go to the event you want to edit, or create a new event.
  • Create a meeting using the Add Meeting button in the moderator’s Event view.
  • The Meeting Date, Time, and Title fields are required. All other fields are optional and primarily informational. Which ones you use is up to you.

Editing Meetings

  • To open a meeting or edit its details, first locate the meeting inside its event.
  • Enter the Meeting by clicking it.
  • Use the Edit button in the meeting header.
  • Deleting Meeting

  • To delete a meeting, locate it in your Event schedule.
  • Click the delete button on the right side.
  • Deleted meetings cannot be recovered.
  • Moderation

    • When Moderation is ON, submitted questionss are not visible to others until a moderator approves them.
    • Moderation can be turned on or off at any time.
    • Moderators can ALWAYS remove questions from the audiences view, even if moderation is off.

    Voting

    • When voting is allowed, audiences can Vote Up questions and ideas.
    • Voting can be turned on or off at any time.
    • Vote counts can be used to sort the list of questions visible to the audience.

    Commenting

    • When commenting is on audiences may comment on questions and ideas in a meeting.
    • This can be quite usefull for allowing audiences to engage in discussion or answer questions.
    • Commenting can be turned on and off at any time.

    Attachments

    Documents can be attached to meetings, for example meeting notes, or slides or an agenda.

    • You may attach up to 3 documents to any meeting.
    • Enter a label for each. Attendees see this in the meeting header as a link
    • Enter the URL (link) to the location of the document (Google docs for example).
      Meeting visitors click on this to get the document.

    Free Time

    Free time blocks are added to event schedules in a manner similar to

    • .
    • Enter a label for each. Attendees see this in the meeting header as a link
    • Enter the URL (link) to the location of the document (Google docs for example).
      Meeting visitors click on this to get the document.

    Moderator View

    • Creators and Moderators of meetings are shown the "Moderator View" of a meeting when they go to that meeting page.
    • The Moderator View shows questions, ideas and polls visible to attendees on the left and anything awaiting approval on the right.
    • To approve something and make it visible to audiences click the green arrow.
    • To hide something from audiences click the blue arrow.
    • Use the Edit button found in the meeting header to change any settings or meeting information. All changes take effect as soon as you save them.
    • You can see exactly what the audience sees by clicking the "Meeting Link" in the Meeting Header. You may want to right click that an open it in another tab so that you have quick access to both views.
    • You can create polls at any time using the Create Poll button.

    Projector View

    Polls and Surveys

    • Polls can be created from the moderator view
    • Choose if users can select one answer or several.
    • Type a question for your poll.
    • Type the responses you want the audience to be able to select. You may enter as many answers as you like.
    • Submit polls using either the "Show Now" or "Hold For Later" buttons.
      • "Show Now" displays polls to the audience immediately.
      • "Hold For Later" saves them on the right side of the moderator panel until your ready to use them.
      • Use the green arrow to show polls to the audience.
      • Use the blue arrow to hide polls from the audience.
    • You can create questionnaires by creating a series of polls.

    Participation via Text Message, Email and Twitter

    Audience members who do not have devices with a browser, or who prefer to use other means to submit questions and respond to polls, may do so using any of the following:

    • Email
    • Text Messages (SMS)
    • Twitter

    Submit Questions via Text (SMS) Messages

    To send a question or idea to a meeting via an SMS text message from your phone, send a text to 1-347-662-3409 using the following format:

    ABC1 Don't you think AskingPoint is cool?

    This will submit: "Don't you think AskingPoint is cool?" to meeting ABC1 anonymously.

    • Meeting ids are NOT case sensitive.
    • Any message not following this format will be ignored.
    • There must be at least 1 space between the meeting ID and the text of your question.

    Respond to Polls via Text (SMS) Messages

    To respond to a poll using a Text Message (SMS), text to 1-347-662-3409 ONLY the Answer ID for the Answer being submitted, nothing more, nothing less.

    The Answer ID is the number just to the right of each Poll answer.

    Submit Questions via Email

    To submit questions to a meeting, send email to: q@askingpoint.com. The "subject" of the email should contain the Meeting ID followed by the text of the question using this format:

    ABC1 Don't you think AskingPoint is cool?

    This will submit: "Don't you think AskingPoint is cool?" to meeting ABC1 anonymously. If you want your name to appear add an '!' immediately after the meeting id with NO SPACE separating them. Like so:

    ABC1! Don't you think AskingPoint is cool?
    • There must be at least 1 space between the meeting ID and the text of your question.
    • Meeting IDs are NOT case sensitive.
    • Any message not following this format will be ignored.

    Respond to Polls via Email

    To respond to a poll send an email to: q@askingpoint.com. The "subject" of the email should contain ONLY the Answer ID for the Answer being submitted, nothing more, nothing less.

    The Answer ID is the number just to the right of each Poll answer.

    Submit Questions via Twitter

    To send a question or idea to a meeting via Twitter, send a Tweet to @qaskp using the following format:

    @qaskp ABC1 Don't you think AskingPoint is cool?

    This will submit: "Don't you think AskingPoint is cool?" to meeting ABC1 anonymously. If you want your Twitter handle to appear add an '!' immediately after the meeting id with NO SPACE separating them. Like so:

    @qaskp ABC1! Don't you think AskingPoint is cool?
    • There must be at least 1 space between our Twitter handle and the meeting ID and the meeting ID and the text of your question.
    • Meeting ids are NOT case sensitive.
    • Any message not following this format will be ignored.

    Respond to Polls via Twitter

    To respond to a poll using Twitter, send a "Tweet" to @qaskp containing ONLY the Answer ID for the Answer being submitted, nothing more, nothing less.

    The Answer ID is the number just to the right of each Poll answer.

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